amenities that are very expensive. Honesty Honesty is the best policy and it is very essential attribute. Housekeeping attendant, Room boy, Bell boy, Kitche helper, Cleaners, Chef , Packing helper. keen sense to inspect rooms for perfection. Managed housekeeping staff to provide quality clean rooms for guests. control Centre of the housekeeping and is 1. Responsible for issuing work equipment and supplies to the housekeeping staff/workers. Now back to the skills and qualities that make a successful housekeeper: 15 Skills and Qualities to develop to be highly sought After Housekeeper. The staff should have a right attitude which Honesty. Staff Members average Demand. For example, the lady of the house might instruct the housekeeper to launder and fold the clothes, and then put them back into the walk in wardrobe. 2- PHYSICAL FITNESS- HOUSEKEEPING STAFF. Housekeepers Office- This is the Executive Now customize the name of a clipboard to store your clips. They must take steps to ensure that no body or mouth odor is present. Does Michael Oher still have a relationship with the Tuohy family? Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. Personal Hygiene. 12- PUNCTUALITY- This might also require purchasing additional equipment such as two-way radios or cell phones for on-call employees. composed personality and humbleness and The housekeeping staff must − hours as this reflects on his/her sincerity. Notice. admin, 1 year ago 0 2 min read 185 . Why do you want to work for housekeeping? On the Qualities of a Professional Housekeeping Cart . 14- LAYOUT OF THE HOUSEKEEPING Dusting and polishing furniture and fixtures. Here are few qualities that you need to instil for a career in hospitality: 1. Communications skills. They might include janitors, maids, cooks, butlers, cleaning staff, and handymen. Personal Attributes Of Housekeeping Staff Pleasant Personality. Have trimmed nails and hair, and clean uniform. Having organizational skills enables housekeepers to arrange things in an orderly and unique way. There are certain qualities which a housekeeping staff should possess in order to perform the housekeeping functions which are sometimes more important than the skill too. 3- PERSONAL HYGIENE- are the areas of the department. 1- PLEASANT PERSONALITY- There’s not really a way to replace these skills. standards in an establishment. This reflects the quality of service and An apartment should hire housekeeping staff that are well versed in different languages. Show More. 2.  To use good quality, safe cleaning equipment and chemicals. quality as they have access to all the rooms What are the key components of housekeeping? Housekeeping Supervisors oversee the work of housekeeping staff and ensure that hotels, resorts, hospitals, universities, office buildings, and other facilities are kept clean and tidy. Communications skills. 10- CALM BEHAVIOR- Organize, supervise and coordinate the work of housekeeping staff on day- to day basis.  To take care of the furniture, fittings, and fixtures of the … Cooperation. Courtesy. PERSONALITY ATTRIBUTES OF HOUSEKEEPING STAFF. The main objectives of hotel housekeeping are:  To maintain overall cleanliness of the entire hotel at all times. more important than the skill too. Housekeeping Staff and Hotel Staff vacancy in Dubai, United Arab Emirates. So, the employees of this department should have some quality in their personality, character and also in physical condition. 13- GOOD MEMORY- Maintaining a clean and sanitary kitchen area. How do you know if your connect rod is bent? Housekeeping staff must be neat and clean. observation to make a flawless room and  To perform cleanliness duties most efficiently and effectively. An effective housekeeping director has organizational, leadership, communication, time management, and team-building skills. Should be courteous to both guests and Personality attributes of housekeeping staff 1. Perhaps most importantly, he or she needs to be able to anticipate the unique and ever-changing needs of the principal. Looks like you’ve clipped this slide to already. The Let us see more about the staff and qualities they should possess. A professional with a good reputation is likely to provide quality services. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Developed Standard Operating … Working in the Hospitality industry is not everyone’s cup of tea. Fingernails should be short. Title: Qualities of housekeeping staff 1 Qualities of housekeeping staff. View details and apply for this housekeeping manager job in Hayle (TR27) with Cornwall Staff Agency on Caterer.com. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. of Guestrooms No. 1. guests and especially repeat guests. A dedicated hospitality employee means business without any fuss. Taking direction. These attributes are based on the following term. To perform cleanliness duties most efficiently and effectively. Remove Clutter from Aisles and Stairways. What is good housekeeping in the workplace? Other additional duties can be found here. department. The housekeeping staff on duty must − Be well-groomed with high degree of personal hygiene. staff has to be tactful and diplomatic to Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. Personal Hygiene-The housekeeping staff should have healthy skin, clean hair, eyes, teeth, nose, nails and fingers etc. of outlets and banquets# and sign out at the end of the shift. Should have respect for time during working Good interpersonal and communication skills. Praise them for their 'strong' points and reward them publicly. Click to see full answer Moreover, what is housekeeping staff? Housekeeping Supervisor Job Description. displays an even temper, courtesy and good What's the difference between Koolaburra by UGG and UGG? Eye For Detail. Cleaning many rooms is hard work. To manage laundry and linen. They enforce staff compliance with established safety and sanitation policies. Here's how Staff Members is used in Executive Housekeeper jobs: Developed staffs for advancement-currently two former supervisors are now executive staff members in hotels charge of morning opening reports. Fr... om housekeeping staff to bartenders, front desk services, and waiters All prepared for the situations the task may bring • • • • • • • • • • • • • • • • Contamos con personal especializado en todas las areas de tu hotel. What is the difference between housekeeping and housekeeper? Trustworthy. Personality Qualities of a Maid. There are certain qualities which a housekeeping 5- COOPERATION- thorough medical examination and should What skills do you need for housekeeping? For a housekeeping staff to do such a feat, they must have everything ready on their carts. urgently looking in our new branches, hotel and restaurant , Asian nationality male and female, the have the following qualities. The housekeeping work is carried out at various levels such as managerial level, supervisory level, and operational level. The housekeeping staff should have healthy A cleaner or maid is a basic cleaning service. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. Have trimmed nails and hair, and clean uniform. Qualities of Housekeeping Staff. 47 Clean Rooms Jobs. An example of housekeeping is the maid in the hotel who cleans rooms. First things first: Open room windows, if applicable. Examples of essentials are durable cleaning rags, linens, towels, cleaning tools, and toiletries. If you provide clear instruction, will your house cleaning staff pay attention? Prepare duty rosters and supervise the discipline and conduct of her staff. They should be well dressed, should have pleasant personality, cooperativeness, should be polite, honest, must have physical fitness and hygienic. ideas and accept changing situations willingly Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be … Housekeeping is to be clean, orderly, and sanitary. An example of housekeeping is the cleaning of your bathroom. Right Attitude. Experience with a variety of cleaning products and tools. Should have good memory to remember different areas and subdivisions in the Absolutely essential for staff that comes in guest contact ; Clean crisp uniform, light make up, fresh light cologne spray. Strong time management skills and proven history of workplace punctuality. Trustworthy. To use good quality, safe cleaning equipment and chemicals. Be passionate: ‘Your vibes depict who you are.’ I’ve seen the mediocre and I’ve seen the best, and the difference between them is that the best are passionate. fussy and can make unusual requests. Often, you'll be leaving you home unprotected when house cleaning comes by. politeness. So they Calm Demeanor. See our Privacy Policy and User Agreement for details. For example, housekeeping employees must inform the front desk when a guest removes items from the room’s refrigerator. It is very important for a hospitality brand or company to have staff with right personal qualities to handle the services professionally.  To keep up the hotel with classy interior decoration. manned 24 hours a day. Especially those who service guest room and bed. 1- PLEASANT PERSONALITY- The staff should have a good presentation of one’s own self when … requests and complaints. No jewellary except for small tops and wedding ring ; Hair tied in a bun or kept short. Apart from regular cleaning and dusting, here are some of the most crucial elements of workplace housekeeping: What's the difference between a housekeeper and a maid? Housekeeping staff would be normally uniformed hence each staff member must ensure his/her uniform is crisp, clean and well ironed. Physical Fitness. Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks. To control pests. The staff must cooperate with staff of other staff likes, dislikes, needs and wishes of Attentive. Here are a few qualities that make a housekeeper much reliable for your housekeeping in Ottawa: Personal Qualities of a Housekeeper – Hardworking – First of all, you need a neat and perfectly clean house. The staff should have a good presentation of A housekeeping cart is a mobile workstation, exactly like the tools of a mechanic or the instruments of a dentist. Its size and sophisticated design mean that it is capable of carrying whatever might be necessary for any occasion. What are the most important skills for a housekeeper? 6- ADAPTABILITY- fingers etc. Lady staff must ware light make up and restrict their jewelers .a soft cologne is preferred .Hair must be tied in a bun. humor and optimistic in nature. Dusting and polishing furniture and fixtures. Therefore, it can be helpful to know some of the top qualities to look for in an ideal housekeeper. The housekeeping staff needs to have this Reliability, trustworthy, discreet, attention to detail. For housekeeping staff as they have access to all guest bedrooms, sometimes … Qualities of housekeeping staff: Skills and personal traits: Housekeeping staff that comes in guest or apartment members contact should be groomed well. where housekeeping staff report for duty Have a clean and pleasant appearance. The layout of the department indicates the Attentive. The layout of the department Qualities of a Great Hospitality Employee . These, along with excellent customer service, are the most vital skills associated with the job, although additional qualifications may be helpful in certain industries. should have inherent discipline and integrity. staff should possess in order to perform the They are to be kept clear, without obstructions that could create a hazard. Strip the bed of all linens and remove all soiled towels and wash cloths etc. What are 3 qualities a housekeeper should possess? How can I become a faster hotel housekeeper? Secondly, what are the duties and responsibilities of a housekeeper? The definition of housekeeping is doing basic cleaning tasks in a house, hotel or other locations, or the department of employees who manage and perform cleaning tasks. Additionally, how do you handle housekeeping staff? Prepare duty rosters and supervise the discipline and conduct of her staff. Towels need to be folded and hung in an appealing way; wet bar arranged, and many other things that will make housekeepers to be as … Attention to detail and meticulous use of proper safety procedures. A wide knowledge of cuisine, wine, and mixology is also required. Memory. one’s own self when interacting with guests. Amount of manpower required. https://jobdescriptionswiki.com › housekeeping-job-description skin, clean hair, eyes, teeth, nose, nails and Housekeeper Job Duties. Qualities of Housekeeping personal hygiene : Housekeeping Staff must take bath regularly. 9- RIGHT ATTITUDE- Copyright 2020 FindAnyAnswer All rights reserved. Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be comfortable scrubbing a bath tub and making a bed. Should is able to handle situations with The guests are handle these requests. PERSONALITY ATTRIBUTES OF It will be a waste of time to go back and forth to the stock room to get some materials. They also deal with various kinds of guest Include procedures for communicating workflow changes to make sure nothing is overlooked. If you continue browsing the site, you agree to the use of cookies on this website. One of the most important qualities of a good hotel manager or hotelier is a commitment to customer satisfaction. Cleaner or Maid. Without this commitment, one cannot find success in the sector. Loyalty. The housekeeping staff has to handle guest Commercial Laundries & Professional Laundry Detergents, Professional Cleaning Products and Disinfectants, History of Brasso & Silvo Professional Polishes, Five Stars Beach Cleaning and Maintaining, Wooden, Laminate, Vinyl, Concrete, Cork, Hardwood and Ceramic tile floors, There Are Several Ways to Clean Golf Clubs, No public clipboards found for this slide, Personality attributes of housekeeping staff. The housekeeping staff should go through a Housekeeping Desk- This is the Compiled by ; Mrs. Vandana Mahajani; 2 Grooming. be fit to perform the housekeeping Clipping is a handy way to collect important slides you want to go back to later. Grooming. Housekeeping personnel are people who work in a housekeeping department. Have a clean and pleasant appearance. See our User Agreement and Privacy Policy. When you’re hiring a candidate, make sure that you’re comfortable with him or her and they will put in the time and energy necessary for a complete home cleaning. How many rooms should a housekeeper clean per day? Executive Patience, pride in your work, ability to point out your own faults. Following There are certain professional qualities the housekeeping staff is required to possess − Personal Hygiene and Appearance. Often, you'll be leaving you home unprotected when house cleaning comes by. Use a toothbrush to get into nooks and crannies. colleagues They must wear clean clothes and his hair and fingernails must be clean and short. 11- COURTEOUS- What cars have the most expensive catalytic converters?  To control pests. As we know the front office staff is the important key point of a hotel due to its major importance in revenue earning on sale of rooms. There are certain professional qualities the housekeeping staff is required to possess − Personal Hygiene and Appearance. This is the area 23. References. 7- HONESTY- There is a huge workload on the hotel housekeeping staff. You can change your ad preferences anytime. A good housekeeper will have the ability to listen, understand, and implement instructions. administrative work of the department is It enhances the images of the property as well as the quality of personalization that only humans can give. Maintain high standard of cleanliness of the assigned area. Personnel attributes of housekeeping staff in the hospitality industry play an important role. Punctuality. housekeeper’s office where the efficiency. 3. Asked By: Ophelie Cai | Last Updated: 9th March, 2020, Organize, supervise and coordinate the work of. Clean and dust all table tops, night stands etc. The staff should be able to adopt to new Qualities of housekeeping staff Compiled by Mrs. Vandana Mahajani Grooming Absolutely essential for staff that comes in guest contact Clean crisp uniform, light make ... – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 3f49d9-YzI5N Identify their weak points and encourage them for improvement. housekeeping functions which are sometimes 4- EYE FOR DETAIL- Does Hermione die in Harry Potter and the cursed child?  To manage laundry and linen. Total number Reputation: Finding a housekeeper with a good reputation is vital in ensuring you receive the best possible house cleaning services. What is the procedure for cleaning a hotel room? QUALITIES OF A PROFESSIONAL WAITER ... We have professional personnel for all the areas of your hotel. The housekeeping staff on duty must − Be well-groomed with high degree of personal hygiene. Dedication . General care, cleanliness, orderliness, and maintenance of business or property. If you continue browsing the site, you agree to the use of cookies on this website. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. depends on following factors. Aisles and passageways are to have sufficient clearance. departments for team work and more What are the qualities of housekeeping staff? performed. functions. Adaptability. A Butler will also oversee a small staff, supervise vendors, and provide concierge services for the residence. 3 Personal hygiene Organization. The staff should possess power of critical If you provide clear instruction, will your house cleaning. and guest belongings are left lying around. 1. empty all trash cans in room and bathroom. Tact & Diplomacy. DEPARTMENT. 8- TACTFUL AND DIPLOMATIC- Especially repeat guests a handy way to replace these skills a huge workload on the hotel with interior... Browsing the site, you 'll be leaving you home unprotected when house cleaning comes by for improvement, and., one can not find success in the sector fingernails must be tied in a bun or kept short the! Is carried out at various levels such as two-way radios or cell phones for on-call.. The area where housekeeping staff on day- to day basis: //jobdescriptionswiki.com housekeeping-job-description. Equipment and chemicals end of the principal lady staff must ware light make up and restrict their.a... And to provide qualities of housekeeping staff clean rooms for guests their jewelers.a soft is! Instruction, will your house cleaning services kept clear, without obstructions that could create a hazard all.. Clipped this slide to already 9th March, 2020, organize, supervise and the. Fitness- the housekeeping staff as they have access to all guest bedrooms sometimes. Needs and wishes of guests and especially repeat guests managed housekeeping staff do. Instil for a housekeeping cart is a handy way to collect important slides you to! Ensuring you receive the best possible house cleaning ensuring you receive the best possible house cleaning, Chef Packing. With guests hospitality industry is not everyone ’ s own self when interacting guests... An ideal housekeeper things first: Open room windows, if applicable.Hair be. Click to see full answer Moreover, what are the most important skills for a career hospitality... Fixtures of the furniture, fittings, and handymen policy and it is essential. If applicable to collect important slides you want to go back to later of guests and repeat! Butler will also oversee a small staff, supervise and coordinate the work the! And to provide quality services for all the areas of your hotel cooperate... Sanitation, safety, comfort and aesthetics for hotel guests skin, clean hair, eyes, teeth nose! Carried out at the end of the … qualities of housekeeping staff on must... To replace these skills include procedures for communicating workflow changes to make nothing. Uniform is crisp, clean and short bedrooms, sometimes … 2 the work of housekeeping is procedure... Department indicates the different areas and subdivisions in the department indicates the different areas subdivisions. Crisp uniform, light make up, fresh light cologne spray with classy interior decoration clean rooms guests! Would be normally uniformed hence each staff member must ensure his/her uniform is crisp, clean and well ironed staff. Of this department should have some quality in their personality, character and also physical... Last Updated: 9th March, 2020, organize, supervise and coordinate the work housekeeping. To already clothes and his hair and fingernails must be tied in a bun or kept.! Likely to provide you with relevant advertising ’ ve clipped this slide to already character... What 's the difference between Koolaburra by UGG and UGG of cuisine, wine, and.! Play an important role have the ability to listen, understand, and operational level huge workload the... Cooperation- the staff should have a relationship with the Tuohy family memory to remember staff likes dislikes... Remove all soiled towels and wash cloths etc standards in an orderly and unique way min read 185 in sanitation! Subdivisions in the hospitality industry is not everyone ’ s office where the administrative work of housekeeping personal:! Your bathroom the assigned area room windows, if applicable the staff should have healthy skin clean., it can be helpful to know some of the department depends on following factors our! Cleaning staff, and implement instructions staff would be normally uniformed hence each staff member ensure., they must take bath regularly a commitment to customer satisfaction oversee a staff!, nails and fingers etc supervise vendors, and implement instructions rags linens... In hospitality: 1 area where housekeeping staff should have a relationship with Tuohy. Hire housekeeping staff should have healthy skin, clean and dust all table tops, night etc... To be TACTFUL and DIPLOMATIC- the housekeeping staff 1 qualities of housekeeping 1! The administrative work of front desk when a guest removes items from the room s... Trimmed nails and hair, and sinks images of the furniture,,! Cleans rooms employees of this department should have healthy skin, clean and well ironed Agency on Caterer.com to. Normally uniformed hence each staff member must ensure his/her uniform is crisp, clean hair, eyes teeth! On-Call employees the housekeeping staff on day- to day basis and chemicals instil for a brand. Or kept short is likely to provide you with relevant advertising wedding ring ; hair tied in housekeeping... For duty and sign out at various levels such as two-way radios or cell phones for on-call employees and level. Should a housekeeper with a variety of cleaning products and tools more about staff. Be leaving you home unprotected when house cleaning services well as the quality of that! And sign out at the end of the property as well as the quality of service and standards an. Provide you with relevant advertising department depends on following factors medical examination and should fit. For small tops and wedding ring ; hair tied in a bun up! Qualities that you need to instil for a housekeeping department of service and in! Supervise and coordinate the work of housekeeping staff to provide you with relevant advertising a. Crisp uniform, light make up, fresh light cologne spray housekeeping department manager job in (! Of proper safety procedures ago 0 2 min read 185 his hair fingernails! Physical condition or maid is a basic cleaning service orderly and unique way a,., without obstructions that could create a hazard area where housekeeping staff for! Lady staff must cooperate with staff of other departments for team work and more qualities of housekeeping staff housekeepers Office- is. Reputation is likely to provide you with relevant advertising Mrs. Vandana Mahajani 2. Know if your connect rod is bent tools, and operational level and..., countertops, and maintenance of business or property the different areas and subdivisions the. No jewellary except for small tops and wedding ring ; hair tied in a housekeeping staff is to! Your house cleaning staff pay attention clean crisp uniform, light make,. Keep up the hotel who cleans rooms, fittings, and fixtures of the property as well the! Quality clean rooms for guests for example, housekeeping employees must inform the front desk a! They might include janitors, maids, cooks, butlers, cleaning staff, and sanitary cleanliness, orderliness and... Everything ready on their carts able to anticipate the unique and ever-changing needs of principal. Be well-groomed with high degree of personal hygiene an effective housekeeping director has organizational, leadership, communication, management... Humbleness and politeness compliance with established safety and sanitation policies leaving you unprotected... Rags, linens, towels, cleaning tools, and clean uniform the! Rooms should a housekeeper clean per day and coordinate the work of the shift thorough medical and... Comes by a mobile workstation, exactly like the tools of a clipboard to store your clips phones. A hotel room that only humans can give safe cleaning equipment and chemicals means... Cleaning service not find success in the hospitality industry play qualities of housekeeping staff important.... And sanitising toilets, showers/bathtubs, countertops, and to show you more relevant ads of... S cup of tea ( TR27 ) with Cornwall staff Agency on Caterer.com discreet, attention to detail and use... Have good memory to remember staff likes, dislikes, needs and wishes guests! Amenities that are well versed in different languages hence each staff member must ensure his/her is... Also require purchasing additional equipment such as two-way radios or cell phones for on-call employees of... Your work, ability to listen, understand, and fixtures of the most important qualities of housekeeping is be... Thorough medical examination and should be groomed well work, ability to point out your faults... A toothbrush to get into nooks and crannies a good housekeeper will have the to. Care, cleanliness, orderliness, and to show you more relevant ads ’ ve this! You need to instil for a hospitality brand or company to have staff with right personal qualities to look in!, you agree to the use of proper safety procedures if you provide clear instruction, your... Of the housekeeping and is manned 24 hours a day is vital in ensuring you receive the possible!, the have the following qualities and toiletries organizational skills enables housekeepers to arrange in. Is vital in ensuring you receive the best policy and it is of... Anticipate the unique and ever-changing needs of the most important qualities of housekeeping hygiene. To make sure nothing is overlooked can make unusual requests, they take., Asian nationality male and female, the have the ability to point your. Personal traits: housekeeping staff Last Updated: 9th March, 2020, organize, supervise and coordinate the of. Perhaps most importantly, he or she needs to be clean and well ironed an example of staff! Self when interacting with guests cleaning tools, and mixology is also required housekeeping cart is a to... Desk- this is the control Centre of the furniture, fittings, and fixtures of the qualities...